Shipping policy
Tee Leashes Shipping Policy
Processing Times
Orders are processed within 2–3 business days after payment is received. You will receive a confirmation email once your order has shipped.
Domestic Shipping (Canada)
We ship exclusively with Canada Post.
- Standard Shipping: Free within Canada. Estimated delivery is 3–9 business days.
- Express Shipping: Available at checkout for an additional cost. Estimated delivery is 1–2 business days.
United States Shipping
We currently ship to the U.S. using Canada Post services. Customers can choose from:
- Expedited Parcel USA
- Tracked Packet USA
- Xpresspost USA
Shipping costs are calculated at checkout based on the service selected. Delivery times vary depending on the option chosen and may be subject to customs clearance.
International Shipping
At this time, Tee Leashes does not offer international shipping outside Canada and the United States.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package’s progress.
Lost or Delayed Packages
If your order appears lost or delayed, please contact us at clientcare@teeleashes.com. We will work with Canada Post to resolve the issue.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. Tee Leashes is not responsible for orders shipped to incorrect addresses provided by the customer.